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  • » City Government
    • » Government Structure
      • » Community-Oriented Goverment

Community Oriented Government

 

Community Oriented Government (COG) supports our mission, providing a problem solving process that engages the City and its residents in achieving Quality of Life outcomes within our neighborhoods and business community.

COG Liaison Teams

Provide a direct link to the community to build collaborative, problem solving relationships between municipal government and residents.

COG is About Action

and bringing our Mission, Vision and Values to life. It's about an approach to doing the business of providing service to Concord's residents. The City needs to ensure it engages our community, listens carefully, and addresses issues within the City Council's policy framework. But the City can't do it alone. Partnerships between government and neighborhoods and businesses are essential to making Concord a great place to live, work and raise a family.

Liaison Teams are the "Juice " of Community Oriented Government (COG)

The teams are a direct link at a leadership level between City Hall and the community. Liaison Teams build partnerships by engaging the community and collaborating in problem resolution.

Team members:

• Enhance staff presence by attending neighborhood meetings
• Understand issues rather than just their symptoms by actively listening to residents
• Provide enhanced problem solving capabilities through better understanding of small areas of the City
• Break down bureaucracy and focus on outcomes versus process with improved communication
• Foster communication and put a "face" on government by being available to the community
• Serve as ambassadors to the community

Liaison Teams are Available

To both City staff and residents as a means of addressing areas of concern. Every area of the city has an assigned Liaison Team. Staff can use the team as an additional resource in breaking down bureaucratic obstacles and making necessary decisions. Residents have access to team members to better address community issues, develop stronger partnerships with City government and to provide direct access to decision makers.

Liaison Teams help bring the City's Mission, Vision and Values to reality. From our Mission, Vision and Values statement:

• We will partner with the Concord community to maximize resources, deliver high quality services, and be recognized as setting the standard for excellence
• We will be a customer based, performance driven, results oriented organization, focused on finding the answer, solving the problem and achieving positive outcomes
• We will collaborate to provide seamless services that benefit both our external and internal customers, streamlining our work processes and removing barriers wherever they arise