Information Technology
Department Mission
To protect the city's investment in technology by developing, organizing, directing and administering a wide variety of technology tools, services and programs, including networks, microcomputers, systems & programming, client-servers, geographic information systems telecommunications .
Client-Server Group
Mission
Deliver exceptional analysis, design, development, and support on a wide variety of software, systems, and applications to support the City's mission and corporate goals.
Services
The Client-Server Services group provides system planning analysis, design and development of computer systems and reports, and support on both internally developed and purchased products for the City of Concord. These services provide the City with the tools necessary to provide public services such as permits and business licenses.
Geographic Information Systems (GIS) Services
Mission
Deliver quality, cost effective Geographic Information services to city departments to support the City's mission and corporate goals.
Services
The Geographic Information Systems group administers the geographic data, development of tools to view the geographic data, and the presentation of data in a geographic format. These services greatly assist in the City's land use planning, permitting, zoning, and community policing.
Network Services
Mission
Deliver high quality, cost effective and reliable network services, computer support, and technical support to city departments to support the City's mission and corporate goals.
Services
The Network Services group provides the infrastructure necessary to electronically transmit information quickly and reliably. This group also provides the technical support "Help Desk" services, web server support, and computer purchase/support for all systems supporting city departments. These services ensure that the public is provided with information and services utilizing the tools supported by the Client-Server Services group.
Telecommunications Services
Mission
Deliver high quality, reliable and innovative telecommunication network and systems to city departments to support the City's mission and corporate goals.
Services
The Telecommunications Services Group provides the connectivity and support for all city departments. These services also ensure the public can contact the city by telephone 24 hours a day, 7 days a week.