Human Resources Department
Training Resource Library

Bold Type Indicates Video Selection

Title
Author
1001 Ways to Reward Employees Bob Neilson
10 Great Page Makeovers Publish Magazine Editors
12 Steps to Avoiding Liability Liebert Cassidy
A
Achieving Excellence Video
Accountability for Performance I.C.M.A
Advanced Disability Discrimination, FMLA, Workers' Comp & Disability Retirement 2001 Liebert, Cassidy, Whitmore
Advanced Discipline - Legal Update on Discipline 1999 Liebert Cassidy
Advanced Team Guide , The Miller/Howard Consulting Group
Advertising Made Easy Susan Sewell
Age of Paradox, The Charles Handy
Aladdin Factor, The Jack Canfield, Mark Victor Hansen
Americas Cities: Strategic Planning for The Future Roger L Kemp
Americas Infrastructure: Problems and Prospects Roger L. Kemp
An Inside Job: Meeting Internal Customers Needs Anne Markland
An Invented Life, reflections on Leadership and Change Warren Bennis
Analyzing Performance Problems Robert F. Mager, Peter Pipe
Anthrax Preparedness (15 minutes) The Training Network
Applying Successful Training Techniques Joe B. Wilson
Art of Negotiating, The Gerard I. Nierenberg
Attacking Absenteeism Lynn Tylczak
Attitude: Your Most Priceless Possession Ekwood N. Chapman
B
Balanced Scorecard: Translating Strategy Into Action, The Robert S. Kaplan and David P. Norton
Banishing Bureaucracy David Osborne, Peter Plastrik
Barbarians to Bureaucrats, Corporate Life Style Strategies Lawrence M. Miller
Be Prepared to Speak Toast Masters International, Kactola Skie
Be Prepared to Speak Video
Benchmarking: Powerful Tool for Building Strong Local Government Video
Benchmarking for Best Practices Christopher E. Bogan, Michael J. English
Beyond Customer Satisfaction to Customer Loyalty Keki R. Bhote
Big Book of Business Games, The John Newstrom, Edward Scammell
Bloodborne Pathogens for Non-Healthcare Employees (12 minutes) The Training Network
Boost Your Bottom Line & Optimize Service Delivery Using Performance-Based Budgeting Video
Brain Boosters for Business Advantage Arthur B. VanGundy
Breaking the Glass Ceiling Ann M. Morrison, Randall P. White, Ellen Van Velsor, Center for creative Leadership
Breaking Your Time Barriers Ross Arkell Webber
Breakthrough Performance William R. Daniels
Building a Dynamic Team Richard Y. Chang
Building Blocks of Business Writing, The Jack Swenson
Building Productive Teams Glenn H. Varney
Business As Unusual Price Pritchett, PhD, Ron Pound PhD
Business Essentials for Women Source Com
Business of Listening, The Diane Bone
C
Calming Upset Customers Rebecca L. Morgan
Chart Your Course (Set Sail for Team Success) Right Brain Video
Cheers: Lovable, Livable, Laughable Lines Marcia and David Kaplin
Citizen Based Budgeting Innovation Groups
Coaching for Development Marriane Minor, MSW
Collaborative Leadership David D. Chrislip, Carl E. Larson
Commit to Learn - Transforming Government from the Inside Out Dr. Frank Benest, The Innovations Groups
Communicating With Employees Frank M. Carrado
Competency Model Handbook : Volume 1 Richard H. Rosier, Jr.
Completeness Phillip B. Crosby
Concise Columbia Dictionary of Quotations, The Robert Andrews
Continual Improvement in Government Jerry W. Koehler, Joseph M. Pakowski
Controlling Stress and Tension Daniel A. Girdano, George S. Everly Jr.
Corporate Human Resources Development Leonard Nadler, EdD
Creating A Government That Works Better and Costs Less: Creating Quality Leadership and Management Vice President Al Gore
Creating A Government that Works Better and Costs Less: Mission-Driven, Results-Oriented Budgeting Vice President Al Gore
Creating a Learning Organization Barbara J. Braham
Creating and Motivating A Superior and Loyal Staff National Institute of Business Management
Creating High Impact Training Richard Y. Chang
Creating High Performance Government Organizations Mark G. Popovich
Creative Compensation Libert Cassidy Whitmore 2001
Creative Decision Making H.B. Gelatt
Creatively Managing Conflicts on Quality Teams Video
Creativity in Business Carol Gamon
Credibility James M. Kouzes, Barry Z. Posner
Cultural Literacy E.D. Hirsh Jr.
Culture Shift Price Pritchett , PhD
Current Developments in Workers' Compensation & Disability (2000) Liebert, Cassidy, & Whitmore
Customer Centered Growth Richard Whiteley and Diane Hessan
Customer Service, The Complete Guide to Linda M. Lash
Customer Service via New Technology 1998 The Innovation Groups
D
Dealing with Conflict and Confrontation (CD, 2000) CareerTrack
Decision Traps J. Edward Russo, Paul J.H. Schoemaker
Delegating for Results Robert B. Maddux
Delivering Effective Training Sessions Geri E.H. McArdle, PhD
Delivering Knock Your Socks Off Service Kristin Anderson
Developing Competencies Program Video
Developing Leaders for Tomorrow The Innovation Groups
Developing Positive Assertiveness Sam R. Lloyd
Developing Superior Work Teams Dennis C. Kinlaw
Dictionary of Modern Quotations J.M and M.J. Cohen
Diffusing the Explosive Customer (Violence in the Workplace) Video
Discipline - If? When? What? How? Liebert Cassidy 1998
Discipline: Putting it into Practice Lieert Casiddy Whitmore 2002
Discovering Creativity Stanley Gryskiewicz
Diversity - Valuing Each Other Video
E
Effective Meeting Skills Marion E. Haynes
Effective Performance Appraisals Robert B. Maddux
Eight Practices of Exceptional Companies, The Jac Fitz-Enz
Employee Appraisal Training Video
Employee Handbook for Organizational Change, The Price Pritchett, Ron Pound
Employee Involvement and Total Quality Management Edward E. Lawler III, Susan AlbersMohrman, Gerald E. Ledford Jr.
Employment termination Law Maureen E. Mclain
Empowered Middles: The Forgotten Resource Video
Encyclopedias of Icebreakers, The Sue Forbes-Green L.M.S.W.
Equality William Ryan
Eternally Successful Organization, The Phillip B. Crosby
Ethics of Excellence, The Price Pritchett, PhD
Ethics for Government Employees Charles P. Lickson, Roosevelt Wright Jr.
Ethnic Families in America Charles H. Mindel, Robert W. Habenstien
Evelyn Woods Reading Dynamics (3-video set) Video
Excellence in Management Rick Conlow
Executive Computing John M. Nevison
Exercising Your Management Rights Liebert Cassidy Whitmore
Expansive Executive, The Robert E. Kaplan
F
Facilitative Leadership: The Missing Ingredient of Team Work Video
Fast Forward Michael LeBoeuf, PhD
Fifth Discipline Field Book, The Peter Senge, Art Kliener, Charlotte Roberts, Richard Ross, Bryan Smith
File...don't pile! Pat Dorff
Fine Art of Small Talk (Conversational Tool, 2-cassette set, 8/98) Debra Fine for CareerTrack
Firing Up Commitment During Organizational Change Price Pritchett
Fitness for Duty and Confidentiality of Medical Records Liebert Cassidy Whitmore 2001
Flawless Consulting Peter Block
Flight of the Buffalo James A. Balasco, Ralph C. Stayer
Flip Charts Richard C. Brandt
Focused Quality Harvey K. Brelin, Kimberley S. Davenport, Lyell P. Jennings, Paul F. Murphy
Forming and Implementing Effective Cross-Trained Work Teams University of Vermont
Four Levers of Corporate Change, The Peter L. Brill, Richard Worth
G
Game of Work, The Charles A. Coonradt
Game of Work, The (based on the book) Charles A. Coonradt
Games Teams Play Leslie Bandaly
Games Trainers Play Edward E. Scannell
Getting Employees to Fall in Love With Your Company Jim Harris , PhD
Getting To Yes Roger Fisher, William Ury
Giving and Receiving Criticism Patti Hathaway
Governance and Change Managers Roundtable 1998 The Innovation Groups
Great Customer Service on the Telephone Kristin Anderson
Great Game of Business, The Jack Stock
GSTN Journal Video
Alternative Fuels/NLC Survey/Performance Measurement March 1994
ICMA Conference/Buy Recycled/GIS/Ethics November 1993
Janet Reno/EPA/Al Botti/Costis Toregas/Westcott September 1993
NUM Day/Green Builder/Infrastructure/Multimedia Kiosk December 1993
Prince Georges County, Md. Online Court System/Orlando, Fla. Coalition for the Homeless/Family & Medical Leave Act February 1994
Guru's Word & Illustrated Sikh History, The Dr. Santokh Singh
H
Hard Truths \ Tough Choices Unknown
Harvard Business Review (periodical)
Heretics Handbook of Quotations, The Charles Bufe
Heroz William C, Byham PhD and Jeff Cox
High Output Management Andrew S. Grove
High-Value Manager, The Florence M. Stone, Randi T. Sachs
Hiring the Best...A Program on Interviewing Right Brain Video
How Effective Are Your Community Services The Urban Institute
How to Improve Your Customer Service The Innovation Groups
How to Organize and Maintain Files and Records Fred Prior Seminars
How to Prepare, Stage, and Deliver Winning Presentations Thomas Leech
Human Factor (GSTN) Video
Birth Order and Managing People June 1994
Collaborative Bargaining March 1995
Community Policing December 1994
Customer Service March 1994
Customer Service, Part 1 July 1994
Customer Service, Part 2 August 1994
Diversity April 1994
Innovation in Newton, Iowa August 1995
Internal Investigations June 1995
Presentation Skills February 1994
Radon/JTPA October 1994
Self-Directed Work Teams November 1994
Sexual Harassment December 1993
Sexual Harassment, Part 1 April 1995
Sexual Harassment, Part 2 May 1995
Task Force Development September 1994
Using GTSN for Training July 1995
Volunteerism September 1993
Who’s Really In Charge, Part 2 November 1993
Work Place Violence, Part One January1995
Human Resources Revolution, The Dennis J. Kravetz
Human Side of Change (the Innovations Group 1996) Russ Linden
I
Identifying Targeted Training Needs Sally Sparhawk
If I'm in Charge Here, Why is Everybody Laughing David Campbell
If It Ain't Broke, Break It: and Other Unconventional Wisdom for a Changing Business World Robert Kriegel and Louis Patler
IMPACT Team Report - Purchasing Process Pilot IMPACT Team
IMPACT Team Report - Building and Neighborhood Services Complaint Resolution IMPACT Team
Improve Your Reading , Improve Your Job Jeanne M. Miller
Improving Service Quality Michael E. Milakovich
Increasing Employee Productivity Lynn Tylczak
Inside Teams Richard S. Wellins, William C. Byham, George R. Dixon
Instant Management Carol Kennedy
Intelligent Organization, The Gifford and Elizabeth Pinchot
Internet II: Creating your Presence on the Net Video
Investment in Excellence: Comfort Zones, Change Without Stress Video
Investment in Excellence: Environmental Comfort Zone, Present Thoughts Determine Future Video
Investment in Excellence: Flick Back Technique, Resiliency, Teleological Nature of Man Video
Investment in Excellence: Guides to Goal Setting, Natural Creativity Video
Investment in Excellence: Habits & Attitudes, Adjusting Attitudes to Reach Goals Video
Investment in Excellence: Your Self Image, Self Image & Belief Video
It’s About Time John Guaspari
It’s Up to You Video
K
Key Events in Executives’ Lives Center for Creative Leadership
Key to More Responsive Government (includes 3 videos listed below) Video
Beginning the Process: Key Concepts & Tools Video
The Management Challenge: Leading an Empowered Workforce Video
Sustaining Momentum: Creating Collaborations for Shared Outcomes Video
Knowledge Evolution Verna Allee
L
Laffermations Joel Goodman
Language of the Leadership Diamond (2 videos) Peter Koestenbaum
Leaders - Strategies for Taking Charge Warren Bennis and Burt Nanus
Leadership Change Performance Video
Leadership Factor, the John P. Kotter
Leadership Imperative, The Robert Heller
Leadership Spotlight (GSTN) Video
A Whole New Way of Being Government July 1994
ADA September 1993
Benchmarks April 1995
Cable Television as a Community Policing Measure August 1994
Citizen Involvement in Redevelopment November 1994
Customer Service July 1995
Customer Service in Law Enforcement March 1995
Entrepreneurial Leadership June 1994
Information Superhighway May 1995
Information Superhighway, Part 2 June 1995
Innovations at Work January 1995
Leadership Dynamics April 1994
Newly Elected Officials August 1995
Organizational Innovations December 1994
Leadership Spotlight (GSTN) Video
Re-Inventing Government December 1993
Rightsizing Community Services November 1993
Successful Public Meetings March 1994
Sustainability, Part 1 September 1994
Sustainability, Part 2 October 1994
Total Quality Management, Part 2 October 1994
Learning Organizations - What are the Benefits & What Makes Sense for Local Governments? The Innovation Groups 2001
Learning to Lead Patheim, PhD., Elwood N. Chapman
Legal Mandates 1998 Liebert Cassidy
Legal Update on Employment Law 1998 Liebert Cassidy
The Lessons of Experience Morgan W. McAll Jr. ,Michael M. Lombardo, Ann M. Morrison
Liberation Management Tom Peters
Life in the Participative World P. McLagan, H. Robbins, P. Block, H. Moore, P. Koestenbaum
Listening Madelyn Burley-Allen
Leading Teams John H. Zenger, Ed Musselwhite, Kathleen Hurson, Craig Perrin
M
Make Your Training Results Last Gloria R. Bader, Audrey E. Bloom
Making Advances: What Organizations Must Do About Sexual Harassment Video
Making Common Sense Wildred H .Drath, Charles J. Palms
Making Diversity Happen Ann M. Morrison, Marion N. Ruderman ,Martha Hughes-James
Making the Message Clear James Eicher
Man Who Discovered Quality, The Andrea Gabor
Management Compass, The Michelle L .Bechtell
Managers Book of Quotations, The Lewis D. Eigen, Jonathan P. Siegel
Manager's Employment Relations Primer, A Liebert Cassidy 1999
Managers Troubleshooter, The Clay Carr, Mary Fletcher
Managing Conflict & Change for Quality Enhancement Video
Managing for Results: Performance in Local Government Video
Managing the Marginal Employee Liebert Cassidy
Managing for Commitment Carol Kinsey Goman, PhD
Managing Controversial Projects Innovation Groups
Managing Differences Geri E.H. McArdle, PhD
Managing Knock Your Socks Off Service Chip R. Bell, Ron Zemke
Managing Performances Marion E. Haynes
Managing for Quality Daniel V. Hunt
Managing at the Speed of Change Daryl R. Connos
Managing Transitions William Bridges
Managing Your Mouth Robert L. Genua
Manhunt Antony Jay
Mapping A Winning Training Approach Joe B. Wilson
Measuring Customer Satisfaction - A Guide to Managing Quality Service Richard F. Gerson, Ph.D.
Marketing Management, 5th Edition Philip Kotler
Measuring the Impact of Training Pamela A. Wade
Measuring Organizational Improvement Impact Richard Y. Chang , Paul D. Young
Media Relations for Local Governments: Communicating for Results ICMA/ Lydia Bjornlund
Memory Jogger, The Michael Brissard , Dianne Ritter
Mind Shift Price Pritchett
Model Law Enforcement Contract Richard Whitmore
Money Watch (GSTN) Video
1992 Cable Act November 1993
Alternative Fuels July 1995
Capital Financing for Small Communities February 1994
Conduit Occupancy Leasing Program August 1994
Economic Development December 1993
Economic Development, Part 1 March 1995
Economic Development, Part 2 April 1995
Economic Development, Part 3 May 1995
Investment Management December 1994
ISTEA Transportation June 1994
Municipal Leasing Corporation March 1994
Privatization June 1995
Public/Public Relationships July 1994
Reinventing the Budget Process April 1994
Risk Management, Part 1 September 1994
Risk Management. Part 2 October 1994
Risk Management. Part 3 November 1994
Roadway Recycling August 1995
Technology January 1995
Unfunded Federal Mandates September 1993
More Than a Gut Feeling III American Media
More Than Just Sex Daniel Beaver
Motivating People Kurt Hanks
Motivating Team Leader, The Dr .Lewis E. Losoncy
Multicultural Education, A Cultural Cross Training Approach Margaret D. Pusch
Multicultural Workplace Video
N
New Perspectives On Computer Concepts Dan Oja , June J. Parsons
New Team Work, The Marshall Sashkin, Molly G. Sashkin
New work Habits for a Radically Changing World Price Pritchett
Ninety-Nine Percent Inspiration Bryan W. Mattimore
Notes From a Friend Anthony Robins
O
On Being the Boss Barbara McEwan, Edward Kraus , Forrest Gathercoal
On Becoming A Leader Warren Bennis
On the road: the Lighter Side of Lifting BNA Communications Inc. (20 minutes)
Organizational Development Annual  
Volume 1, Entry: Beginning the OD Consultation Process Conrad N. Jackson, ASTD
Volume 2, Contracting for Organization Development Consultation Conrad N. Jackson, ASTD
Organize Your Life and Get Rid of Clutter (2-CD set, 2000) CareerTrack
Orgainizing from the Inside Out Julie Morgenstern
Organizing Genius: The Secrets of Creative Collaboration Warren Bennis and Patricia Biederman
Outcome Management Dan C. McArthur, Larry Womack
Overcoming Resistance to Team Concept Video
P
Paths to Performance Jonathan Walters
Peacock in the Land of Penguins Video
People in Organizations Joseph D. Levesque
Performance Evaluation Dawn M. Warfle, Linda Hopper
Performance Evaluations Liebert Cassidy
Performance , Measurement , Management, and Appraisal Source Book , The Douglas G. Shaw, Craig E. Schneir, PhD, Richard W. Beatty, PhD, Lloyd S. Baird, PhD
Personnel Issues - Hiring, Reference Checks, Personnel Files Liebert Cassidy
Plan Your Work: Work Your Plan James R. Sherman , PhD
Pocket Guide to the Meyers - Milias -Brown Act Bonnie G. Bogue
Pocket Guide to the Public Safety Officers Procedural Bill of Rights Act Cecil Marr
Pocket Guide to Work Place Rights of Public Employees Liz Joffe
Powerful Presentation Skills (series) Video
Practical Time Management Marion E. Haynes
Preventing Workplace Violence Marianne Minor
Producing High-Impact Learning Tools Pamela A. Wade
Productivity in Organizations John P. Campbell, Richard J. Cambell and Associates
Project Management Marion E. Haynes
Prophets in the Dark David T. Kearns, David A. Nadler
Public Workers and Public Unions Sam Zagoria
Pursuit of Wow, The Tom Peters
Putting Your Best Foot Forward Richard A. Hughes
Q
Quality in America Daniel V. Hunt
Quality Angels Rick Grigg
Quality Exchange, The John D. Ingalls, Karen E. Ingalls
Quality and Participation AQP , The Journal for Quality and Participation
Volume 16, Number 7 Reframing for 21st Century Excellence  
Volume 17 , Number 2 Leadership and Inspiring Change  
Quality and Participation AQP , The Journal for Quality and Participation
Volume 17 , Number 4 Designing Involvement Systems for a Whitewater World  
Volume 17 , Number 5 Community Quality in America  
Volume 17 , Number 6 Measuring Excellence in Team Management  
Volume 17 , Number 7 Driving Fear Out of the Workplace  
Volume 18 , Number 1 Reinventing Organizations  
Volume 18 , Number 2 Excellence: The Participation Imperative  
Volume 18 , Number 4 Respiriting Organizations  
Volume 18 , Number 5 Out of Chaos and Uncertainty...Creativity and Innovation  
Volume 19 , Number 2 Designing for Success in the 21st Century  
Quality and Participation AQP , The Journal for Quality and Participation
Volume 19 , Number 3 Moving it From the Head to the Heart, Hands and Feet  
Volume 19 , Number 4 Winners Show Us the Heights We Can Reach  
Volume 19 , Number 5 Creating Successful Communities Where We Live and Work  
Volume 20 , Number 1 The Bottom Line: Teamwork Works!  
KSA #2 Facilitating Teams  
KSA #5 Satisfying Customers  
KSA #7 Promoting Quality and Participation  
Quality With Tears Phillip B. Crosby
R
Rapid Team Development Sandy Pokras
Rate Your Skills As A Manager Crisp Publications
Reaching the Peak Performance Zone Gerald Kushel
Recommended Leadership Techniques for the first Line Supervisor/Manager Liebert, Cassidy, & Whitmore (1999)
Reference Checks (1999) Liebert, Cassidy, & Whitmore
Resolving Conflict Margaret S. Herrman
Retirement Planning Seminar (Lifestyle Issues for Retirement Planning) Video
David Ergo, MHN 2002
Revenue Forecasting Made Easy for Local Governments The Innovations Group
Revitalizing State and Local Public Service Frank J. Thompson
S
Sacred Cows Make the Best Burgers: Developing Change-Ready People and Organizations David Brandt
Say It and Live It Patricia Jones, Larry Kahaner
Second To None Charles Garfield
Seeking Excellence In State and Local Government State and Local Government /Labor Management Committee
Selecting and Working With Consultants Thomas J. Ucko
Self Directed Teams D.D.I.
Self Directed Work Teams James Rollo
Service Edge, The Ron Zemke
Service Excellence Price Pritchett
Service Quality measurement - A Success Story Video
Service Wisdom - Creating & Maintaining the Customer Service Edge Ron Zemke, Chip R. Bell
7 Habits of Highly Effective People Stephen Covey
7-Minute Safety Trainer  
Sex and Power; Workplace Issues Video
Sexual Harassment: Prevention, Recognition, and Correction Video
Simpler Way, A Margaret J. Wheatley & Myron Kellner-Rogers
Smiles Marcia and David Kaplan
Staffing the Public Service Albert P. Maslow, PhD
Statistical Methods for Quality Improvement Hitoshi Kume
Stewardship Peter Block
Stop Procrastinating James R. Sherman , PhD
Strategic Planning and Quality of Life (Research Packet) Innovation Groups
Strategic Planning for Public and Nonprofit Organizations John M. Bryson
The Strategy-Focused Organization Rober S. Kaplan & David Norton
Stress of Organizational Change, The (2 copies) Price Pritchett, Ron Pound
Successful Money Management Seminar Successful Money
Successful Strategic Planning Stephen G. Haines
Sunnyvale: Government that Works Video
Super-Leadership Charles C. Mauz, Henry P. Sims, Jr.
Sustaining Knock Your Socks Off Service Thomas K. Connellan, Ron Zemke
T
Taming the Paper Tiger at Work Barbara Hemphill
Teaching the Elephant To Dance James A. Balasco , PhD
Team Effectiveness Report ASI
The Team Member Handbook for Teamwork Price Pritchett
Team and Organization Development McGraw B Hill
Team Reconstruction Price Pritchett, Ron Pound
Teams in Government Jerry W. Koehler, Joseph M. Pakowski
Teamwork Charles A. Aubrey, Patricia K. Felkins
Telephone Skills From A to Z Nancy J. Friedman
Ten Steps to Effective Presentations I.C.M.A.
Ten Steps to a Learning Organization Peter Kline and Bernard Saunders
Test Your Puzzle Power Barry R. Clark
Test Your Word Power Phillip J. Karter and Ken A. Russell
Thanks Marcia and David Kapla
The "New" Why Teams Don't Work - What Goes Wrong and How to Make it Right Harvey Robbins & Michael Finley
Theory Why John Guaspari
This Is Going To Hurt Me More Than It Hurts You Annie Medcalf
Three Hundred and Sixty Degrees Feedback Mark R. Edward and Ann J. Ween
Three Hundred and Sixty Degrees Feedback Strategies, Tactics and Techniques for Developing Leaders John E. Jones, PhD and William L. Bearley, EdD
Time Management for Unmanageable People Ann McGee-Cooper and Duane Trammel
Too Perfect - When Being in Control goes out of Control Mallinger, M.D. and Dewyze
Training Mangers to Train Brother Herman E. Zaccarelli
Training Methods That Work Lois B. Hart, EdD
Training Track (GSTN) Video
Coaching Employees April 1995
Delegation May 1995
Document Performance, Part 1 October 1994
Document Performance, Part 2 November 1994
Feedback December 1994
Managing Diversity August 1995
Managing Motivation March 1995
Performance Evaluation, Part 1 June 1994
Performance Evaluation, Part 2 July 1994
Project Management, Part 2 July 1995
Project Management, Part 1 June 1995
Role of the Supervisor, Part 1 April 1994
Safety Meetings January 1995
Training Track (GSTN) Video
Setting Performance Standards, Part 1 August 1994
Setting Performance Standards, Part 2 September 1994
Transforming Customer Service Into Customer Delight University of Vermont
Transforming Local Government - Case Studies and Team Exercises 2002 The Innovations Group
Transforming Local Government - Five Proven Tools for Success - Concord's Integrated Approach to Lasting Cultural Change Video
Transforming Local Government 2000 - Case Studies and Team Exercises The Innovations Group
Transforming the Way We Work Edward M. Marshall
Turning Feedback into Change Joe Folkman, PhD.
U
Unconventional Wisdom, Irreverent Solutions for Tough Problems at Work Thomas L. Quick
Up Your Productivity Kurt Hanks
Use and Abuse of Absenteeism Liebert Cassidy
Using Computers in Human Resources Stephen E. Forrer and Zandy B. Leibowitz
V
Valuing Diversity (series) Video
Voice of the Customer, The Austin Quality Survey Program
W
Walk Awhile in My Shoes Eric Harvey and Steve Ventura
Web of Inclusion, The Sally Helgesen
Wellness in the Workplace Marlene T. Sherman
What to Do About Performance Appraisal Marion S. Kellogg
When Can You Start Christine Davies
When Giants Learn to Dance Rosabeh Moss Kanter
Why Teams Don't Work - What Goes Wrong and How to Make it Right Harvey Robbins
Why Teams Don't Work (The New) - What Goes Wrong and How to Make it Right Harvey Robbins & Michael Finley
Wit and Wisdom of Politics, The Charles Henning
Woman Warrior, The Maxine Hong Kingston
Women, Work, and Wages Donald Treiman, Heidi Hartmann
Workers' Compensation & Disability Reference Guide (1999) Liebert, Cassidy, & Whitmore
Working Parents Handbook J.S. Sale, K. Kollenberg, E. Melinkoff
Working Wisdom Robert Aubrey and Paul M. Cohen
Workforce 2000 William B. Johnston
Workplace 2000 Joseph H. Boyett and Henry P. Lonn
Z
Zapp William C. Byham, PhD.