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How to use the
Concord Online Permit Manager service

Requirements

The items listed below are required in order to use the Concord Permit Manager service.

• Home or office PC with an Internet connection
• Web browser - Microsoft Internet Explorer 4.0 or higher, or Netscape Version 4.0 running on Windows 95, Windows 98, Windows NT or Windows 2000
• A valid e-mail address
• A valid credit card - MasterCard, Visa, Discover or American Express card to pay for associated permit fees
• A printer - Permits must be printed and posted on the job site in a location visible to the inspector
• Current State of California contractor’s license
• Current City of Concord business license
• Current workers’ compensation insurance
• The address or parcel number for the property

Instructions

Getting Started - First Time Registrations

Step 1: Click on the "Online Permit System" link on the Permits page. Read "Getting Started"

Step 2: To register, click on "Apply for a permit" then click on "register here."

Step 3: Fill out the name, address and company information on the pages. Read the "Filing for an Online Permit" section and verify that you have all of the information and equipment required to file for the permit. Click "Yes, I have read the instructions."

Step 4: Once your registration has been processed, you will receive an e-mail stating you are approved. You will not need to register again unless your e-mail address changes. Your information is stored by the Permit Manager system.

Filing for a Permit

Step 1: Click on the "Online Permit System" link on the Permits page.

Step 2: At this point you will be transferred to the Permit Manager site. Click on the "Apply for Permit" link.

Step 3: Log in using the e-mail and password that you registered with.

Step 4: Type the requested information in the designated boxes.

Step 5: Click on "Submit Application" and follow payment instructions.

Step 6: Print the approved permit to post on the job site in a location visible to the inspector, print your receipt and inspection information. Be sure all information has printed correctly BEFORE leaving this page.

Schedule an Inspection

Step 1: Click on the "Online Permit System" link on the Permits page.

Step 2: At this point you will be transferred to the Permit Manager site. Read the "Scheduling an Inspection" section.

Step 3: Select "Schedule Inspection" by clicking on the text.

Step 4: Type the date and time desired and click on "Submit"

Step 5: You will receive a confirmation that the inspection has been scheduled for the requested time, OR you will be given alternative times to choose from.