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Homeless Services
Homelessness is an issue that affects people in every community throughout California and our nation. The City of Concord partners with Contra Costa County and local non-profit organizations to provide assistance to our unsheltered residents.
Learn more about how the City is responding to the needs of our unhoused residents (pdf)
Learn more about the effort to develop a Homeless Strategic Plan for the City of Concord (pdf)
- Behavioral Health (A3)
- Community Impact Unit
- Contra Costa Crisis Center / 211
- Contra Costa Health Services
- CORE Team
- Food Program
- Hygiene Station
- Mental Health Evaluation Team
Contra Costa Health (CCH) is working to address the unmet behavioral health needs in Contra Costa County through A3. A3 provides timely and appropriate behavioral health crisis services to Anyone in Contra Costa County Anywhere at Anytime.
A3 Miles Hall Crisis Call Center: 833-443-2672
The Concord Police Department has a four-officer unit designated to address quality of life issues, including: criminal activity, nuisance issues, and homelessness. The Community Impact Unit (CIU) works directly with the CORE Team to provide resources and assistance to the unhoused.
The Contra Costa Crisis Center is a nonprofit organization, committed to provide free 24/7 services to everyone in need.
Its mission is to keep people alive and safe, help them through crises, and provide or connect them with culturally relevant services in the community.
Call 211 or 1-800-833-2900, or text the word "HOPE" to 20121 for help any time of day or night.
In Concord and throughout Contra Costa County, homeless services are provided by the County’s Health, Housing and Homeless Services (H3) division.
H3 is responsible for oversight of the Concord Adult Shelter and the CORE outreach team, as well as other programs that respond to the issue of homelessness. While the City does not manage these programs, we work closely with H3 to address issues and to keep our unhoused residents safe.
Read the County’s Coronavirus & Homelessness FAQ sheet.
The City of Concord funds a full-time dedicated Coordinated Outreach, Referral, & Engagement (CORE) team that provides services to Concord's unsheltered residents. The CORE outreach team engages people on the streets and in the encampments where they live, providing basic supplies and services, and making referrals to housing and other services.
If you would like to request services or have a concern regarding a homeless situation, please call the 211 line and ask for a response by the CORE team. Simply dial “211” from your home or cell phone.
Social distancing and hand washing are among the most effective means of controlling the spread of COVID-19. To help meet the hygiene needs of our unhoused residents, a hand washing station is available for use at the Civic Center, 1950 Parkside Dr. between Willow Pass and Salvio streets.
Funded by Measure V, Concord launched a pilot program in June 2021 that pairs a County mental health specialist with a City police officer. The two work proactively to provide referrals to outpatient mental health services and other resources to help individuals experiencing significant mental health challenges remain in the community and avoid future crisis intervention and interactions with law enforcement.
CORE Monthly Statistics for concord - april 2023
| Contacts with Unsheltered Persons | 389 |
| Unduplicated Clients (individuals) Contacted | 203 |
| Services Provided (i.e. emergency supplies, healthcare, or CARE Center coordination, shelter bed, warming center coordination, bus tickets) |
1218 |
| Stable Exits (exit from the streets to a shelter, rental apartment, sober living home, staying with friends/family) |
4 |
Core success stories - april 2023
- 63-year-old male and Concord native who has been in several of the Contra Costa Community Services since 2013. He has several medical, mental health, and substance abuse issues that have limited him to be successful in the community. In March of 2023, his car that he was living in was impounded, which lead to him to sleeping on the streets. On April 19, 2023, the man was admitted to Philip Dorn Respite Center, due to his wounds that were persistent for several months. On May 4, 2023, he was admitted to the Concord Shelter to continue his treatment and housing plan.
An 86 year-old mother and her 61 year-old son have been living in Concord for over 40 years. The son has been taking care of his mother ever since she got evicted from her house two years ago, due to the property owners selling the house. Since then, they have been living in an RV at the back of various parking lots. They have been receiving services from CORE since February 2023. In April, CORE was able to find them a trailer park in Bethel Island where they are currently living.
A 58-year-old female who has been utilizing Contra Costa Services since 2016. CORE Outreach has been servicing her since December of 2016. She has been battling homelessness and alcohol abuse for several years, which she recently acknowledged and has been since seeking help. The female was in the process of going to detox, when she contracted a lower limb infection. She was admitted to the hospital then transferred to a Respite Center. Upon completion of respite, she will be transferred to 5 Keys Housing Program in Alameda County where she can continue her road to recovery.
MHET UPDATE - Jan. 10, 2022
At the Jan. 10 City Council meeting, Lt. Tamra Roberts provided an update about the Mental Health Evaluation Team (MHET) program.
CITY OF CONCORD RENTAL ASSISTANCE
The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was passed by Congress and signed by the President on March 27, 2020, in response to the COVID-19 pandemic. The City of Concord, as a CDBG entitlement jurisdiction, has been awarded Community Development Block Grant-Coronavirus (CDBG-CV) funds to provide to programs that respond to the coronavirus and its impacts. One of the greatest needs identified is for rental assistance for low-income households who have experienced job loss, a reduction in work hours or additional financial burden related to having or caring for someone with COVID-19.
In partnership with Shelter, Inc, Concord has allocated CDBG-CV funds to provide rental assistance for tenants who meet the requirements for income eligibility and for nonpayment of rent due to proven COVID-19 related issues. The depth of assistance (how much of the rent will be paid) will be determined by Shelter, Inc. based on the calculated need for the household. Backup documentation required includes the last three months of pay stubs or unemployment verification, bank statements and proof of COVID-19 impact. Depending on need, the household may qualify for assistance with the full months’ rent or a portion based on other resources. Assistance is limited to 3 months per household.
Residents can apply to Shelter, Inc. by calling (925) 338-1038. Staff are manning the phones but due to the volume of calls an applicant may need to leave a message. Please do so as they will return the call.
ASISTENCIA DE ALQUILER DE LA CIUDAD DE CONCORD
La Ley de Ayuda, Alivio y Seguridad Económica del Coronavirus (Ley CARES) fue aprobada por el Congreso y firmada por el Presidente el 27 de marzo del 2020, en respuesta a la pandemia COVID-19. A la Ciudad de Concord, como jurisdicción de derecho del CDBG, se le ha otorgado fondos de Community Development Block Grant-Coronavirus (CDBG-CV) para ofrecer a los programas que responden al coronavirus y sus impactos. Una de las mayores necesidades identificadas es la asistencia de alquiler para hogares de bajos ingresos que han experimentado pérdida de empleo, una reducción de las horas de trabajo o una carga financiera adicional relacionada con tener o cuidar a alguien con COVID-19.
En asociación con Shelter, Inc, Concord ha asignado fondos CDBG-CV para proporcionar asistencia de alquiler para los inquilinos que cumplen con los requisitos por la elegibilidad de ingresos y por el impago del alquiler debido a problemas probados relacionados con COVID-19. La profundidad de la asistencia (cuánto del alquiler será pagado) será determinada por Shelter, Inc. en función de la necesidad calculada para el hogar. La documentación de respaldo requerida incluye los últimos tres meses de talones de pago o verificación de desempleo, estados de cuenta bancarios y prueba de impacto COVID-19. Dependiendo de la necesidad, el hogar puede calificar para la asistencia con el alquiler de meses completos o una porción basada en otros recursos. La asistencia está limitada a 3 meses por hogar.
Los residentes pueden aplicar a Shelter, Inc. llamando al (925) 338-1038. El personal está atendiendo los teléfonos, pero debido al volumen de llamadas un solicitante puede necesitar dejar un mensaje. Por favor hágalo, y ellos le devolverán la llamada.
CONTRA COSTA HOMELESS CONTINUUM OF CARE
The City of Concord is a participant in the Contra Costa Homeless Continuum of Care (CoC). The CoC is a local planning body that organizes and delivers housing and support services for homeless individuals across the county.
It is comprised of the following members all working in partnership with consumers to find stable housing:
- Businesses
- Education Systems
- Funders
- Law Enforcement
- Members of the Faith Community
- Service Providers
HOMELESS SERVICES- DIAL 211
The 211 line gives you access to all homeless services County-wide. The Contra Costa County Homeless Program’s mission is to ensure an integrated system of care from prevention through intervention for homeless adults, veterans, youth and families within our community. For more information, dial 211 from your home or mobile phone.
HOMELESSNESS PREVENTION
SHELTER Inc. strives to:
- End the cycle of homelessness
- Prevent and end homelessness by helping low-income families and individuals stay in their homes
- Affordable housing
- Provide supportive services for veteran families
TENANT / LANDLORD ASSISTANCE
If you are facing a potential eviction from your apartment or rental home, free mediation and legal assistance information is available by contacting our Tenant/Landlord community partner, ECHO Housing.
Additional Resources: