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Police

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1. How do I apply for a permit?

RESIDENTIAL PARKING PERMIT

The City of Concord has established permit parking areas in order to alleviate, in certain areas and neighborhoods, motor vehicle congestion. If you live in a permit parking neighborhood, you must submit an application for a permit if you are going to park on the street. After doing so, you will be asked to provide evidence of residency within the permit parking area and evidence of vehicle ownership with the vehicle registered to the same address as the resident.

Appropriate evidence shall include, but not be limited to, a current vehicle registration, a current driver’s license, a recent utility bill, or photocopies of these items, and the appropriate application fee, if any, established in the Resolution Establishing Fees and Charges for Various Municipal Services. You can apply for a residential parking permit online.

GUEST PARKING PERMIT

A guest parking permit may be issued in a designated permit parking area upon receipt of a completed application. Among the items required in said application shall be evidence of the applicant’s residency within a designated permit parking area, the license plate number of the guest’s vehicle; and the address of the residence being visited, which must coincide with the applicant’s address. You can apply for a guest parking permit online.

BLOCK PARTY PERMIT

From time to time certain neighborhood groups want to have city streets closed for the purpose of conducting block parties or other similar neighborhood events. In the interest of public safety, the City Council has established a procedure for granting permits authorizing the temporary closure of city streets by the Chief of Police upon application. Please call the contact the Community Service Desk at 925-671-3220.

2. How do I request a vacation house check?

Vacation House Checks are offered to Concord Residents free of charge. Trained volunteers will perform a thorough inspection of your property while you are away. Vacation house checks include a perimeter check, physical and/or visual check of all doors and windows, verification of vehicles left on the property, and verification of any people found on the property. You can request a vacation house check online.

3. How do I register my video cameras?

The Video Camera Registry Program is a website that allows residents and business owners to work in partnership with the Concord Police Department to help address crime issues by registering the locations of their video security systems. By providing this information to us, we will then be able to see where cameras are located within the City. If you register your camera, we may contact you if we are conducting a criminal investigation near your cameras.

We will always ask permission to review the video from your security system and may ask if we can make a copy onto a storage device. Your camera may have captured information that can help us investigate these crimes. Recordings at the time of an incident may provide useful information related to the crime, such as a vehicle and person descriptions and directions of travel both before and after an event. Find out more here PD Camera Registry

4. How do I pay or appeal a parking citation?

PAY:

Parking citations can be paid online, over the phone at 1-800-989-2058, in person at the Concord Police Department, or via mail to:
City of Concord C/O
The Citation Processing Center
P.O. Box 10479
Newport Beach, CA 92658-0479

APPEAL:

Parking citations may be appealed within 21 days of issuance online, or via mail at:
City of Concord C/O
The Citation Processing Center
P.O. Box 10479
Newport Beach, CA 92658-0479.

To appeal your citation, please provide the following information:

• An explanation as to why you are appealing the citation.
• Your citation or your citation number.

If you are appealing a disabled parking citation, please include the following with your appeal:

• A copy of your valid disabled placard, a copy of your disabled placard registration card, and a copy of your driver's license or identification card.
• You will be notified via mail whether your citation was upheld or dismissed and what further action is needed.

5. How do I report a traffic hazard or complaint?

Any traffic complaint that involves a life-threatening situation such as a road rage incident can be made by calling 911. Other traffic complaints may include but are not limited to speeders in your neighborhood, abandoned vehicles on the street, junk vehicles on private property, and parking violation complaints. These types of complaints can be reported by using one of the following options.

Via email:

• Email the police department.
• In your email Subject, please list the type of complaint (abandoned, junk, nuisance, etc).
• In the narrative, please list the description and license plate of the vehicle, date or time-period of the complaint, synopsis of the problem, and your contact information (name/address/phone- optional).
• The Community Service Officer in charge of the Traffic, Parking and Vehicle Abatement unit will handle all emails.

In person:

• Visit the Parking Services Unit.

6. How can I get a copy of a police report?

To request a copy of a report:

Send an email to policerecords@cityofconcord.org and include:

• Your name.
• The report number or Call History Number (the date is needed for Call History Numbers).
• A copy of your ID to confirm your identity.

Once you receive a response stating the report(s) is ready for release and you are authorized to receive the report(s), go to www.cityofconcord.org/ccpayments to make the payment.

• Select “Police” from the drop down menu under Bill Type.
• Enter the payment amount. Reports and Call Histories are $4.00 each.
• Fill in the remaining fields.
• Submit.

If you submitted an online ePolice Report, go to https://www.epolicereport.com/asp/pdweb.asp and fill in the required fields. You will be able to save or print the report from your computer.

Contact the Records Bureau by calling 925-671-3240.

7. What job openings are available in the Police Department?

Visit the city's employment website, or for questions regarding a specific position, email Human Resources.

8. How can I become a volunteer for the Police Department?

Opportunities for volunteering at the Concord Police Department include the following:

• Concord Police Activities League (PAL)
• Explorer Program
• Police Reserves
• Volunteers in Police Service (V.I.P.S.)

Each program is distinctly different, so check out which one would suit your specific needs.

9. How do I determine if there are any registered sex offenders living in my neighborhood?

To check for registered sex offenders in your neighborhood, please visit the Megan's Law website maintained by the State of California Attorney General's office. If you have additional questions, please contact the Special Victims Unit at 925-671-3020.

10. How can I get a restraining order?

Visit the Contra Costa County website to find out how to get a restraining order.

11. Does the police department provide fingerprinting services?

Live scan fingerprinting is available to the public. Contact the community service desk at 925-671-3220 for details.

12. How do I establish or become involved in a neighborhood watch group?

Anyone interested in Neighborhood Watch should call 925-671-3075, or email the Police Department.

13. Who do I call to report a traffic hazard such as a malfunctioning signal?

From 7 a.m. to 3:30 p.m., contact Maintenance Services at 925-671-3132. After hours, contact Police Dispatch at 925-671-3333.

14. How do I join a Citizen Academy?

View the citizen academy page for information about joining an academy.

15. How can I obtain an alarm permit?

Citizens can register for a permit and make pay billings online at the Concord Alarm Program website

The City of Concord has partnered with Alarm Program Systems/CitySupport to help implement, manage, and administer the Ordinance. For any questions related to the City of Concord’s False Alarm Program, please contact Alarm Program Systems/CitySupport.

Contact Details:

Alarm Program Systems / CitySupport

Website:                                https://concordca.citysupport.org/ 

Phone:                                    (925) 718-1090 

Monday-Friday 9:00 AM to 5:00 PM PT

Email:                                     concordca@citysupport.org

Mailing Address:                  Concord Alarm Program

PO Box 6112

Concord, CA 94524

16. How can I report a crime online?

Visit the report a crime page to find out how to report a crime online.

17. How do I retrieve a towed/impounded vehicle?

Visit Concord's towed/impounded vehicle portal to find out how to get your vehicle back.