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1. How do I make a Code Enforcement complaint?

To make a complaint, email the Code Enforcement Unit with:

• Name
• Phone
• Photos (if applicable)
• Violation
• Violation Address (Complaints cannot be processed without an address)

The Code Enforcement Unit may also be contacted via telephone at 925-671-3075.

Following Actions Taken

Once a complaint is received, a Code Enforcement officer will inspect the property within a few business days and work with the owner to correct the problem. Due process requirements for code enforcement cases necessitate a notification and compliance period for the property owner. Generally, code enforcement cases require at least 20 days for resolution.

2. I received a violation notice. What Do I do now?

Code Enforcement staff always seek to first gain voluntary compliance with Code requirements. If you receive a violation notice, contact the assigned Code Enforcement Officer to make certain you are clear on the nature of the violation and what steps are necessary for correction. In most circumstances, you will have 10 days to correct the problem. If the issue remains unresolved after 10 days, a Code Enforcement Officer may issue an Administrative Citation costing up to $500 plus inspection fees.